TERMS OF SERVICE

Last updated: August 8, 2026

OVERVIEW

Welcome to AVORA.

Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to AVORA. AVORA operates this online store and website, including the information, content, features, tools, products, and services offered through it (collectively, the “Services”).

Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when accessing or using our Services.

By visiting, interacting with, or using our Services, including by purchasing a product from AVORA, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not access or use the Services.

SECTION 1 — ELIGIBILITY AND ACCOUNTS

By using the Services, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have obtained any consent legally required for a minor under your responsibility to use the Services.

You may be required to provide certain information when using the Services, including your name, email address, billing information, payment details, and shipping address.

You agree that all information you provide is accurate, current, and complete.

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs through your account.

SECTION 2 — OUR PRODUCTS

We make reasonable efforts to display our products, colors, materials, dimensions, and other characteristics as accurately as possible.

However, the appearance of products may vary slightly depending on your device, screen settings, lighting, manufacturing variations, or other factors.

Product descriptions, availability, specifications, and pricing may be updated without prior notice.

We reserve the right to discontinue or limit the availability or quantity of any product at any time.

Nothing in this section limits any rights that cannot legally be excluded under applicable consumer protection laws.

SECTION 3 — ORDERS

Submitting an order constitutes an offer to purchase products from AVORA.

We reserve the right to accept, decline, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, pricing errors, product availability, payment issues, or incorrect customer information.

An order is not considered accepted until payment has been successfully processed and the order has been confirmed.

Please review your order carefully before completing your purchase.

Once an order has entered processing or fulfillment, we may not be able to modify or cancel it.

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Products purchased through AVORA are intended for personal or household use unless otherwise agreed in writing.

SECTION 4 — PRICING AND PAYMENT

Prices displayed on our website are subject to change without notice.

The price charged for a product will be the price displayed at the time the order is submitted, subject to correction of obvious errors.

Applicable taxes, shipping charges, duties, import fees, or other charges may apply depending on the customer's location and will be disclosed where required.

You agree to provide accurate, complete, and current billing and payment information.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Payments may be processed through Shopify and other authorized payment service providers.

SECTION 5 — SHIPPING AND DELIVERY

AVORA may use third-party suppliers, fulfillment partners, warehouses, and shipping carriers to process and deliver orders.

As a result, products may be shipped from locations different from AVORA's business address, and orders containing multiple products may occasionally arrive in separate shipments.

Processing and delivery times shown on our website are estimates unless expressly stated otherwise.

Delivery times may be affected by carrier delays, customs processing, weather, demand, holidays, or other circumstances outside our reasonable control.

Customers are responsible for providing an accurate and complete shipping address.

Additional information regarding processing, shipping, tracking, delivery, duties, and delays is available in our Shipping Policy.

Nothing in these Terms limits responsibility or consumer rights where such rights cannot legally be excluded.

SECTION 6 — RETURNS AND REFUNDS

Eligible purchases may be returned in accordance with our Return & Refund Policy.

Customers must contact AVORA and receive return instructions before sending an item back.

Items returned without prior authorization may not be accepted.

Our Return & Refund Policy forms part of these Terms of Service.

SECTION 7 — INTELLECTUAL PROPERTY

The Services and their content, including AVORA's branding, logos, names, product presentation, written content, graphics, photographs, videos, designs, and website layout, are owned by or licensed to AVORA or their respective rights holders and may be protected by intellectual property laws.

You may access and use the Services only for lawful, personal, and non-commercial purposes.

Unless permitted by applicable law or authorized by us in writing, you may not reproduce, distribute, modify, sell, republish, display, scrape, or commercially exploit AVORA content.

Shopify names, logos, products, and trademarks belong to Shopify or their applicable owners.

SECTION 8 — THIRD-PARTY SERVICES AND LINKS

Our Services may contain tools, integrations, applications, or links provided by third parties.

We do not control all third-party websites or services and are not responsible for their independent content, privacy practices, security, or terms.

Your use of third-party services may be governed by additional terms provided by those third parties.

Please review their terms and policies before using their services or completing transactions with them.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

AVORA is powered by Shopify, which enables us to provide the Services.

However, purchases made through the AVORA store are transactions directly between you and AVORA.

Shopify is not the seller of AVORA products and is not responsible for the products, fulfillment, customer service, or other aspects of the transaction between you and AVORA except to the extent expressly provided by Shopify's own services and applicable law.

SECTION 10 — PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because our store is hosted by Shopify, Shopify may also collect and process personal information in connection with your use of the Services.

Please review our Privacy Policy for additional information about how personal information is collected, used, shared, retained, and protected.

SECTION 11 — REVIEWS, FEEDBACK, AND SUBMISSIONS

If you voluntarily submit reviews, photographs, suggestions, ideas, comments, or other content to AVORA, you represent that you have the right to provide that content.

You grant AVORA a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and publish that content where reasonably necessary to operate, improve, or promote the Services, subject to applicable law.

You may not submit content that is unlawful, misleading, defamatory, abusive, infringing, malicious, or that violates the rights of another person.

We reserve the right to moderate or remove content where appropriate.

SECTION 12 — ERRORS AND INACCURACIES

From time to time, the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct such errors and update information.

If an error materially affects an order you have already placed, we will take reasonable steps to notify you and provide any options required by applicable law.

SECTION 13 — PROHIBITED USES

You may not use the Services:

• For unlawful, fraudulent, or malicious purposes.
• To violate applicable laws or regulations.
• To infringe intellectual property or privacy rights.
• To transmit malware, viruses, or harmful code.
• To harass, threaten, impersonate, deceive, or harm another person.
• To collect personal information unlawfully.
• To interfere with the security or operation of the Services.
• To circumvent security, access controls, or technical restrictions.
• To use automated systems in a manner that disrupts, abuses, or materially burdens the Services.

We may restrict or terminate access to the Services where we reasonably believe these Terms have been violated.

SECTION 14 — TERMINATION

We may suspend or terminate access to the Services where permitted by law, including when a user violates these Terms, engages in fraudulent activity, or misuses the Services.

Any obligations or liabilities incurred before termination remain effective after termination.

Provisions that by their nature should survive termination will continue to apply.

SECTION 15 — DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, the Services are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, completely secure, or error-free.

Nothing in these Terms excludes warranties, guarantees, remedies, or consumer rights that cannot legally be excluded or limited.

SECTION 16 — LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, AVORA and its service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of the Services where such liability may legally be excluded.

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including any mandatory rights or remedies available under applicable consumer protection law.

SECTION 17 — INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold AVORA harmless from third-party claims arising directly from your unlawful use of the Services, violation of these Terms, or infringement of another person's rights.

SECTION 18 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in full force and effect.

SECTION 19 — WAIVER AND ENTIRE AGREEMENT

Failure by AVORA to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms and any policies referenced herein constitute the agreement governing your use of the Services, subject to any rights that cannot legally be waived.

SECTION 20 — ASSIGNMENT

You may not assign your rights or obligations under these Terms without our prior written consent where such restriction is permitted by law.

AVORA may transfer its rights and obligations in connection with a legitimate transfer, restructuring, or operation of the business, subject to applicable law.

SECTION 21 — GOVERNING LAW

These Terms are governed by the applicable laws of Mexico and, where applicable, the laws of Nuevo León, without limiting any mandatory consumer protections that apply based on the customer's place of residence.

Nothing in this section deprives consumers of rights granted by laws that cannot contractually be waived.

SECTION 22 — CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our Services, business practices, or legal requirements.

The current version will be published on this website together with its latest revision date.

Where required by applicable law, we will provide notice of material changes.

Continued use of the Services after an updated version becomes effective constitutes acceptance of those changes where permitted by law.

SECTION 23 — CONTACT INFORMATION

Questions regarding these Terms of Service may be sent to:

AVORA
Email: cepedamedinae@gmail.com
Business address: Fresnos del Lago 1er Sector, 66478 San Nicolás de los Garza, Nuevo León, Mexico
Phone: 8120762917